Privacy Policy
We value your trust. Our privacy framework is built to protect, respect, and empower your personal data.
This privacy policy applies only to llella.com. This privacy policy does not pertain to information that is collected offline. Llella can ensure that our privacy policy comply to either GDPR or Cap. 486 Personal Data (Privacy) Ordinance. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
BY USING THE SITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.
A. Information Collected
This privacy policy applies only to information collected on the Site and does not apply to information collected by llella.com through any other means.
We collect two types of information from visitors to the Site: (1) Personally Identifiable Information; and (2) Non-Personally Identifiable Information, such as your IP address or cookies.
(1) Personally Identifiable Information
"Personally Identifiable Information" is information that identifies you personally, such as your name, date of birth, address, telephone number, email address, or company name. llella.com collects and stores the personally identifiable information that you have provided to us.
We may collect your name, address, email address, telephone number, and/or fax number when you register for or create an account;
We may collect your email address, first and last name and zip code if you sign up for an online newsletter;
We may collect your name and email address if you contact us with a question;
We may collect your first and last name, date of birth, and email address if you choose to participate in a contest or sweepstakes;
We may collect your first and last name, your address, and your credit card and billing information if you make a purchase of a product or service.
(2) Non-Personally Identifiable Information
"Non-Personally Identifiable Information" can be technical information or demographic information, such as your age, gender or interests. Non-personally identifiable information does NOT identify you personally.
Internet Protocol (IP) address — used to deliver webpages and measure traffic.
Cookie — a small text file used to remember your activity on the Site.
Web Beacons — tiny graphics used to count users and track campaign effectiveness.
Demographic Information — gender, age, zip code, interests you voluntarily provide.
B. Use of Information Collected Via the Site
(1) Personally Identifiable Information
We use your information to deliver products, services, newsletters, and updates; to complete transactions; to ensure the Site meets your needs; to notify you of policy changes; and to respond to your inquiries.
(2) Non-Personally Identifiable Information
Used as described above and in other ways permitted by applicable laws.
C. Sharing and Disclosure of Information
We may share your information to fulfill services, with partners, service providers, to complete purchases, to comply with law, in corporate reorganizations, and to protect against fraud.
We only share data when required, authorized, or necessary to protect our platform and users.
D. Information from Children Under the Age of 13
The Site does not knowingly target children under 13 and we do not collect personal information from any child under 13.
If we become aware that such data has been provided, it will be deleted immediately.
E. International Transfer of Information
llella.com may transfer your information across borders to other countries. By providing your information, you consent to such transfer.
All transfers comply with GDPR and applicable global data protection regulations.
F. Your Rights
You have the right to access, correct, or delete your personal information. You may unsubscribe from marketing communications at any time.
You may also withdraw consent, restrict processing, or lodge a complaint with relevant authorities.
G. Public Posting Areas
Any information you post publicly is available to anyone with Internet access. Please be careful when disclosing information in public areas.
We are not responsible for information you voluntarily share in public forums.
H. Third Party Web Sites
This privacy policy applies solely to information collected on the Site. We are not responsible for third-party websites.
I. Third Party Advertisers
Third-party ad networks may collect information about your visit. This policy does not cover their practices.
We recommend reviewing the privacy policies of any advertising partners you encounter.
J. Accessing Your Information
You may request to edit your information via My Orders page or contact us directly for support.
K. Assignment
We may assign collected information in the event of a merger or asset sale.
L. Changes to this Privacy Policy
We reserve the right to change this policy. Material changes will be notified via email or site notice.
M. Security
No data transmission is 100% secure. We use firewalls to protect your information but cannot guarantee absolute security.
We maintain industry-standard security measures to protect against unauthorized access, disclosure, or misuse.
If you have any questions about this privacy policy, please contact us through our Contact Us page.