Secure, timely, and elegant delivery for your timeless pieces.
To keep track of your order, contact support@llella.com and we will provide your tracking number.
Note: We ship globally to 242 countries and regions. We cannot ship to PO BOX or APO/FPO addresses.
7-14 business days to prepare and inspect your order before shipping.
All orders shipped via DHL or UPS for safe, fast, and fully trackable delivery.
Full tracking + dedicated support to ensure your order arrives safely.
We deliver to 242 countries and regions worldwide, including but not limited to:
| Service | Delivery Time | Cost | Cash on Delivery |
|---|---|---|---|
| Standard Shipping | 7-12 business days | $15.99 | Not Supported |
| Expedited Shipping | 3-6 business days | $35.99 | Not Supported |
| Service | Delivery Time | Cost | Cash on Delivery |
|---|---|---|---|
| Expedited Shipping | 3-6 business days | $69.99 | Not Supported |
| Standard Shipping | 7-12 business days | $49.99 | Not Supported |
| Service | Delivery Time | Cost | Cash on Delivery |
|---|---|---|---|
| Standard Shipping | 7-12 business days | $26.99 | Not Supported |
| Expedited Shipping | 3-6 business days | $39.99 | Not Supported |
| Service | Delivery Time | Cost | Cash on Delivery |
|---|---|---|---|
| Expedited Shipping | 3-6 business days | $49.99 | Not Supported |
| Standard Shipping | 7-12 business days | $29.99 | Not Supported |
Total Delivery Time = Processing Time + Shipping Time
You will receive an email once your order ships with a tracking number (active within 24 hours).
Tracking info may take 48-72 hours to update. During holidays, processing may be slightly longer.
If you cannot track your package, contact us and we will resolve it within 48 hours.
International shipping may experience delays due to unforeseen circumstances.
If your order is delayed, email support@llella.com and we will immediately investigate with the carrier.
Product prices do not include taxes. Your order may be subject to import duties, customs fees, or governmental taxes.
You are responsible for all duties and taxes. Customs policies vary by country.
We cannot control these charges, but we can assist you with customs clearance if needed.
For all shipping inquiries:
support@llella.com
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